Frequently Asked Question about
Library Services

What are the policies regarding use of the "Ask a Librarian!" service?

Answer:

The "Ask a Librarian!" reference service is available only to current students, faculty and staff of The University of Tulsa.

Questions must be submitted using the "Ask a Librarian" web form. Whenever possible a professional librarian will respond within 24 hours (Monday-Friday). Questions sent to us on a University holiday or over a weekend will not reach a librarian until the next regular business day.

Questions should require short, specific answers, for example:

• To get information on library services and facilities
• To verify bibliographic citation information
• To request addresses/phone numbers/websites for companies, institutions, associations, or government agencies
• To locate factual information, such as simple statistics or biographical information
• To ask for basic guidance concerning research on a specific topic
• To seek assistance in accessing library databases

If your question is more complex or time-consuming please visit the McFarlin Library Reference Desk or call 631-2880 to discuss your question with a librarian.